Frequently Asked Questions

We know that we are clear, or at least we try to be, however as everywhere it is possible that we miss some important details. That is why we have created this page with answers to the most frequently asked questions from our customers.

In case you do not find your question answered, please do not hesitate to contact us through the contact form.

Do prices include VAT and shipping?

All our wedding invitations include VAT and shipping within Spain and the Balearic Islands. In case of Canary Islands and other countries we can make the shipment but you must contact us so that we can indicate the final price with shipping.

How long will it take to receive my invitations?

Once the design is approved or in case you buy it pre-designed it takes only 7 working days, however in case you need a faster shipping date you can request it privately. In no case we are responsible for delays caused by agencies and other problems beyond Details’ control.

Can you get me some wedding envelopes as well?

Yes, of course. At this moment we have only added invitations but we can do much more: minutes, menus, save the date…anything you can imagine can be done in Details.

I don’t know how to design. Can you help me?

Of course, we have a professional graphic design team that will take care of putting a twist on your invitation designs. You’ll see how beautiful they look. You’ll love them!

Can I order a design that does not appear here?

Of course, that’s what we mean by customized. You can order anything you can think of, we have worked with flowers, balloons, stainless steel, wood…but obviously here we only offer the paper models. Ask for information and tell us your idea, we will help you.